Provide users with a remote support desk to solve their IT problems effortlessly. We respond within a guaranteed time period, of less than 10 minutes, 24/7, and we intervene remotely, as well as in your location.
The efficiency of your organization largely depends on the productivity of employees, and their performance is intrinsically linked to the optimal operation of the workstations and peripherals they use.
Being left without IT support when problems arise generates confusion, wasted time, frustration, decreased productivity. It is equally difficult to act late when measures are ineffective or only work over a short term. Your employees need technical IT support from certified, efficient engineers who have demonstrated that they can minimize downtime.
With Magnetic IT Services, you don’t have to worry about your business being left without IT support. Workstation users, often non-technical people, will no longer make dozens of phone calls and emails to find the person who can solve their problem. Nor will they spend hours waiting to use their computer, servers, applications, or printer.